Kastle’s video documentation team has made 11 video modules that cover the various aspects for the new Kastle Axiom V7 hardware platform. This content is available to all partners. In the past content had been provided to the Partner POC. In an effort to ensure the content reaches the field technicians we are distributing the content to named staff members. If you have not gotten access or other team members need access please contact Ken.
The New V7 system uses a Micro SD flash card to provide initialization instructions for the ROCK64 and instructions for the processor to connect to the Kastle AWS Cloud. Very shortly you will see the SD card shipped with the ROCK64. The Micro SD Card will have “V7” on the label. The “V7” label is an indication that the card has been preformatted with all the necessary files and configuration data for a DHCP connection to the Kastle AWS servers. Prior to starting the ROCK64 the “Secret Key” for the specific building and EP will need to be downloaded (or sent via email) and copied to the root directory of the SD Card. Please make sure your PC has a working reader or USB compatible device that can read and write to Micro SD cards. Please work with your Kastle Project Manager if they are sending you a Micro SD Card or “Secret Key”.
Kastle has created a Technician App that runs on IOS devices (iPhone and iPad). The Technician app includes components for V7 installer and Field Test tool. There have been updates to the app. To take advantage of the updates you will have to upgrade to version 4.2 or higher. The attached document outline the steps to download the new version. Once you have upgraded to the latest version, the app will update like other apps on your iPhone / iPad.
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